This website will be available in Ukrainian soon! Наш веб-сайт буде незабаром доступний українською.
Наразі запрошуємо на тимчасову сторінку з контактами лінії допомоги.
This website will be available in Ukrainian soon! Наш веб-сайт буде незабаром доступний українською. Наразі запрошуємо на тимчасову сторінку з контактами лінії допомоги.
Psychological support for Ukrainians in the Netherlands
Immediate or short-term psychological support
Online conversation with a psychologist during difficult times, challenging situations, or just to chat.
Immediate or short-term psychological support
Online conversation with a psychologist during difficult times, challenging situations, or just to chat.
Immediate or short-term psychological support
Online conversation with a psychologist during difficult times, challenging situations, or just to chat.
Information on how to get a referral to a psychologist
Empatia can help you find a Ukrainian-speaking psychotherapist at a Dutch institution, for diagnosis and treatment.
Information on how to get a referral to a psychologist
Empatia can help you find a Ukrainian-speaking psychotherapist at a Dutch institution, for diagnosis and treatment.
Information on how to get a referral to a psychologist
Empatia can help you find a Ukrainian-speaking psychotherapist at a Dutch institution, for diagnosis and treatment.
A Step-by-Step Overview
The process
A Step-by-Step Overview
The process
1
1
2
We will offer information on the Dutch mental health system, or provide immediate psychological support when needed.
2
We will offer information on the Dutch mental health system, or provide immediate psychological support when needed.
3
We can help you navigate the Dutch mental health system for long-term support; our team can also support you with a limited series of online consultations.
3
We can help you navigate the Dutch mental health system for long-term support; our team can also support you with a limited series of online consultations.
A Step-by-Step Overview
The process
1
2
We will offer information on the Dutch mental health system, or provide immediate psychological support when needed.
3
We can help you navigate the Dutch mental health system for long-term support; our team can also support you with a limited series of online consultations.
Meet the helpline team
Yuliia Lukianenko
Helpline Operator
Yuliia Lukianenko
Helpline Operator
Yuliia Yakovleva
Helpline Lead
Yuliia Yakovleva
Helpline Lead
Vlada Voskobiinyk
Helpline Operator
Vlada Voskobiinyk
Helpline Operator
Tetiana Kuzyshyn
Preventive care psychologist
Tetiana Kuzyshyn
Preventive care psychologist
Meet the helpline team
Yuliia Lukianenko
Helpline Operator
Yuliia Yakovleva
Helpline Lead
Vlada Voskobiinyk
Helpline Operator
Tetiana Kuzyshyn
Preventive care psychologist
FAQ
Frequently asked questions
How do I find a general practitioner (local family doctor/"huisarts")?
Start by visiting ZorgkaartNederland, where you can explore a list of general practitioners in your area along with reviews from other patients. It’s a great way to get an idea of what to expect before making a choice.
Another helpful option is to use Google Maps. Simply search for "General practitioner near me" or "huisarts" to find practices nearby. You can view locations, check reviews, and even get directions.
Once you’ve found a GP that feels right for you, visit their website or give them a call to check if they are accepting new patients. If they are, you can schedule an appointment and complete the registration process. This ensures that you’ll have a dedicated doctor to support you whenever you need care.
What is the difference between psychotherapy and short-term psychological support by an Empatia psychologist?
Psychotherapy is provided by psychologists in healthcare facilities (GGZ) for deeper, longer-term work. This involves regular in-person or remote sessions aimed at exploring emotions, understanding the root causes of difficulties and searching for solutions. For short-term or specific problems, we can offer a consultation with a psychologist from the Empatia programme. These consultations are psychosocial, not therapeutic, and can help clarify your needs or address issues that may not be covered by insurance. If you need long-term psychological support, therapy in the Netherlands can be covered by insurance for temporarily displaced persons from Ukraine (RMO). We recommend contacting a Ukrainian-speaking specialist in your vicinity or online. If you are not sure whether you need therapy or short-term support, please contact our helpline for guidance.
Do you offer support for teenagers?
Yes, our programme provides support for teenagers, in the form of psychosocial consultations for those aged 14 and older. If your concerns require psychotherapy, please contact our helpline for further guidance.
What is the waiting time to get help?
We do not manage a waiting list directly, as the process depends on the organisation providing psychotherapy. In some cases, it may take several weeks to begin therapy. For more details, we recommend contacting the specific organisation of your choice or our helpline for guidance.
Will my insurance cover psychotherapy?
Yes, psychotherapy is covered by RMO, the insurance provided to all Ukrainians under temporary protection in the Netherlands. If you have a different type of insurance, please check directly with your provider to confirm coverage.
How do I get a referral for psychotherapy from my general practitioner?
Choose an organisation
Use our map to find an organisation that employs Ukrainian-speaking psychologists. Browse the options and select one that fits your needs.
Schedule an appointment with your GP
Contact your GP's practice to book a consultation, either in person or online, depending on their available services.Discuss your concerns
During the appointment, clearly explain your emotional or mental health concerns. Let your GP know if you feel psychotherapy would be helpful for you.Request a referral
Ask your GP to provide a referral to the organisation you've chosen, or to another suitable provider. They will guide you through the next steps and the referral process.
How do I get an appointment with a psychiatrist in the Netherlands?
In order to see a psychiatrist, you will need a referral from your general practitioner. We are currently not aware of any Ukrainian psychiatrists working in the Netherlands, but your GP can refer you to a local psychiatrist. Do keep in mind that once you're placed on the waiting list for a psychiatrist, it may take several weeks to months before you get an appointment.
If you need the help of an interpreter, your GP can refer you via the following link: https://www.globaltalk.eu/
How can I get medicines in the Netherlands if I have a prescription from a Ukrainian doctor?
To get medicines in the Netherlands with a prescription from Ukraine, you need to contact your general practitioner. They can review your prescription and, if necessary, prescribe a local equivalent. In cases involving mental health medications, your GP may refer you to a psychiatrist for further advice or to confirm the prescription.
Are Empatia services free of charge?
Yes, the services of the Empatia programme are free of charge. The cost of a call to the helpline is subject to the tariffs of your phone provider. You can also write to us through another communication channel or use the callback function.
How do I find a general practitioner (local family doctor/"huisarts")?
Start by visiting ZorgkaartNederland, where you can explore a list of general practitioners in your area along with reviews from other patients. It’s a great way to get an idea of what to expect before making a choice.
Another helpful option is to use Google Maps. Simply search for "General practitioner near me" or "huisarts" to find practices nearby. You can view locations, check reviews, and even get directions.
Once you’ve found a GP that feels right for you, visit their website or give them a call to check if they are accepting new patients. If they are, you can schedule an appointment and complete the registration process. This ensures that you’ll have a dedicated doctor to support you whenever you need care.
What is the difference between psychotherapy and short-term psychological support by an Empatia psychologist?
Psychotherapy is provided by psychologists in healthcare facilities (GGZ) for deeper, longer-term work. This involves regular in-person or remote sessions aimed at exploring emotions, understanding the root causes of difficulties and searching for solutions. For short-term or specific problems, we can offer a consultation with a psychologist from the Empatia programme. These consultations are psychosocial, not therapeutic, and can help clarify your needs or address issues that may not be covered by insurance. If you need long-term psychological support, therapy in the Netherlands can be covered by insurance for temporarily displaced persons from Ukraine (RMO). We recommend contacting a Ukrainian-speaking specialist in your vicinity or online. If you are not sure whether you need therapy or short-term support, please contact our helpline for guidance.
Do you offer support for teenagers?
Yes, our programme provides support for teenagers, in the form of psychosocial consultations for those aged 14 and older. If your concerns require psychotherapy, please contact our helpline for further guidance.
What is the waiting time to get help?
We do not manage a waiting list directly, as the process depends on the organisation providing psychotherapy. In some cases, it may take several weeks to begin therapy. For more details, we recommend contacting the specific organisation of your choice or our helpline for guidance.
Will my insurance cover psychotherapy?
Yes, psychotherapy is covered by RMO, the insurance provided to all Ukrainians under temporary protection in the Netherlands. If you have a different type of insurance, please check directly with your provider to confirm coverage.
How do I get a referral for psychotherapy from my general practitioner?
Choose an organisation
Use our map to find an organisation that employs Ukrainian-speaking psychologists. Browse the options and select one that fits your needs.
Schedule an appointment with your GP
Contact your GP's practice to book a consultation, either in person or online, depending on their available services.Discuss your concerns
During the appointment, clearly explain your emotional or mental health concerns. Let your GP know if you feel psychotherapy would be helpful for you.Request a referral
Ask your GP to provide a referral to the organisation you've chosen, or to another suitable provider. They will guide you through the next steps and the referral process.
How do I get an appointment with a psychiatrist in the Netherlands?
In order to see a psychiatrist, you will need a referral from your general practitioner. We are currently not aware of any Ukrainian psychiatrists working in the Netherlands, but your GP can refer you to a local psychiatrist. Do keep in mind that once you're placed on the waiting list for a psychiatrist, it may take several weeks to months before you get an appointment.
If you need the help of an interpreter, your GP can refer you via the following link: https://www.globaltalk.eu/
How can I get medicines in the Netherlands if I have a prescription from a Ukrainian doctor?
To get medicines in the Netherlands with a prescription from Ukraine, you need to contact your general practitioner. They can review your prescription and, if necessary, prescribe a local equivalent. In cases involving mental health medications, your GP may refer you to a psychiatrist for further advice or to confirm the prescription.
Are Empatia services free of charge?
Yes, the services of the Empatia programme are free of charge. The cost of a call to the helpline is subject to the tariffs of your phone provider. You can also write to us through another communication channel or use the callback function.
FAQ
Frequently asked questions
How do I find a general practitioner (local family doctor/"huisarts")?
Start by visiting ZorgkaartNederland, where you can explore a list of general practitioners in your area along with reviews from other patients. It’s a great way to get an idea of what to expect before making a choice.
Another helpful option is to use Google Maps. Simply search for "General practitioner near me" or "huisarts" to find practices nearby. You can view locations, check reviews, and even get directions.
Once you’ve found a GP that feels right for you, visit their website or give them a call to check if they are accepting new patients. If they are, you can schedule an appointment and complete the registration process. This ensures that you’ll have a dedicated doctor to support you whenever you need care.
What is the difference between psychotherapy and short-term psychological support by an Empatia psychologist?
Psychotherapy is provided by psychologists in healthcare facilities (GGZ) for deeper, longer-term work. This involves regular in-person or remote sessions aimed at exploring emotions, understanding the root causes of difficulties and searching for solutions. For short-term or specific problems, we can offer a consultation with a psychologist from the Empatia programme. These consultations are psychosocial, not therapeutic, and can help clarify your needs or address issues that may not be covered by insurance. If you need long-term psychological support, therapy in the Netherlands can be covered by insurance for temporarily displaced persons from Ukraine (RMO). We recommend contacting a Ukrainian-speaking specialist in your vicinity or online. If you are not sure whether you need therapy or short-term support, please contact our helpline for guidance.
Do you offer support for teenagers?
Yes, our programme provides support for teenagers, in the form of psychosocial consultations for those aged 14 and older. If your concerns require psychotherapy, please contact our helpline for further guidance.
What is the waiting time to get help?
We do not manage a waiting list directly, as the process depends on the organisation providing psychotherapy. In some cases, it may take several weeks to begin therapy. For more details, we recommend contacting the specific organisation of your choice or our helpline for guidance.
Will my insurance cover psychotherapy?
Yes, psychotherapy is covered by RMO, the insurance provided to all Ukrainians under temporary protection in the Netherlands. If you have a different type of insurance, please check directly with your provider to confirm coverage.
How do I get a referral for psychotherapy from my general practitioner?
Choose an organisation
Use our map to find an organisation that employs Ukrainian-speaking psychologists. Browse the options and select one that fits your needs.
Schedule an appointment with your GP
Contact your GP's practice to book a consultation, either in person or online, depending on their available services.Discuss your concerns
During the appointment, clearly explain your emotional or mental health concerns. Let your GP know if you feel psychotherapy would be helpful for you.Request a referral
Ask your GP to provide a referral to the organisation you've chosen, or to another suitable provider. They will guide you through the next steps and the referral process.
How do I get an appointment with a psychiatrist in the Netherlands?
In order to see a psychiatrist, you will need a referral from your general practitioner. We are currently not aware of any Ukrainian psychiatrists working in the Netherlands, but your GP can refer you to a local psychiatrist. Do keep in mind that once you're placed on the waiting list for a psychiatrist, it may take several weeks to months before you get an appointment.
If you need the help of an interpreter, your GP can refer you via the following link: https://www.globaltalk.eu/
How can I get medicines in the Netherlands if I have a prescription from a Ukrainian doctor?
To get medicines in the Netherlands with a prescription from Ukraine, you need to contact your general practitioner. They can review your prescription and, if necessary, prescribe a local equivalent. In cases involving mental health medications, your GP may refer you to a psychiatrist for further advice or to confirm the prescription.
Are Empatia services free of charge?
Yes, the services of the Empatia programme are free of charge. The cost of a call to the helpline is subject to the tariffs of your phone provider. You can also write to us through another communication channel or use the callback function.
Need help?
Don’t face your problems alone,
we are here for you.
Need help?
Don’t face your problems alone, we are here for you.
Need help?
Don’t face your problems alone,
we are here for you.
Psychological support for Ukrainians in the Netherlands
Immediate or short-term psychological support
Online conversation with a psychologist during difficult times, challenging situations, or just to chat.
Information on how to get a referral to a psychologist
Empatia can help you find a Ukrainian-speaking psychotherapist at a Dutch institution, for diagnosis and treatment.
A Step-by-Step Overview
How can Empatia
help you?
1
2
We will offer information on the Dutch mental health system, or provide immediate psychological support when needed.
3
We can help you navigate the Dutch mental health system for long-term support; our team can also support you with a limited series of online consultations.
Meet the helpline team
Yuliia Lukianenko
Helpline Operator
Yuliia Yakovleva
Helpline Lead
Vlada Voskobiinyk
Helpline Operator
Tetiana Kuzyshyn
Preventive care psychologist
FAQ
Frequently asked questions
How do I find a general practitioner (local family doctor/"huisarts")?
Start by visiting ZorgkaartNederland, where you can explore a list of general practitioners in your area along with reviews from other patients. It’s a great way to get an idea of what to expect before making a choice.
Another helpful option is to use Google Maps. Simply search for "General practitioner near me" or "huisarts" to find practices nearby. You can view locations, check reviews, and even get directions.
Once you’ve found a GP that feels right for you, visit their website or give them a call to check if they are accepting new patients. If they are, you can schedule an appointment and complete the registration process. This ensures that you’ll have a dedicated doctor to support you whenever you need care.
What is the difference between psychotherapy and short-term psychological support by an Empatia psychologist?
Psychotherapy is provided by psychologists in healthcare facilities (GGZ) for deeper, longer-term work. This involves regular in-person or remote sessions aimed at exploring emotions, understanding the root causes of difficulties and searching for solutions. For short-term or specific problems, we can offer a consultation with a psychologist from the Empatia programme. These consultations are psychosocial, not therapeutic, and can help clarify your needs or address issues that may not be covered by insurance. If you need long-term psychological support, therapy in the Netherlands can be covered by insurance for temporarily displaced persons from Ukraine (RMO). We recommend contacting a Ukrainian-speaking specialist in your vicinity or online. If you are not sure whether you need therapy or short-term support, please contact our helpline for guidance.
Do you offer support for teenagers?
Yes, our programme provides support for teenagers, in the form of psychosocial consultations for those aged 14 and older. If your concerns require psychotherapy, please contact our helpline for further guidance.
What is the waiting time to get help?
We do not manage a waiting list directly, as the process depends on the organisation providing psychotherapy. In some cases, it may take several weeks to begin therapy. For more details, we recommend contacting the specific organisation of your choice or our helpline for guidance.
Will my insurance cover psychotherapy?
Yes, psychotherapy is covered by RMO, the insurance provided to all Ukrainians under temporary protection in the Netherlands. If you have a different type of insurance, please check directly with your provider to confirm coverage.
How do I get a referral for psychotherapy from my general practitioner?
Choose an organisation
Use our map to find an organisation that employs Ukrainian-speaking psychologists. Browse the options and select one that fits your needs.
Schedule an appointment with your GP
Contact your GP's practice to book a consultation, either in person or online, depending on their available services.Discuss your concerns
During the appointment, clearly explain your emotional or mental health concerns. Let your GP know if you feel psychotherapy would be helpful for you.Request a referral
Ask your GP to provide a referral to the organisation you've chosen, or to another suitable provider. They will guide you through the next steps and the referral process.
How do I get an appointment with a psychiatrist in the Netherlands?
In order to see a psychiatrist, you will need a referral from your general practitioner. We are currently not aware of any Ukrainian psychiatrists working in the Netherlands, but your GP can refer you to a local psychiatrist. Do keep in mind that once you're placed on the waiting list for a psychiatrist, it may take several weeks to months before you get an appointment.
If you need the help of an interpreter, your GP can refer you via the following link: https://www.globaltalk.eu/
How can I get medicines in the Netherlands if I have a prescription from a Ukrainian doctor?
To get medicines in the Netherlands with a prescription from Ukraine, you need to contact your general practitioner. They can review your prescription and, if necessary, prescribe a local equivalent. In cases involving mental health medications, your GP may refer you to a psychiatrist for further advice or to confirm the prescription.
Are Empatia services free of charge?
Yes, the services of the Empatia programme are free of charge. The cost of a call to the helpline is subject to the tariffs of your phone provider. You can also write to us through another communication channel or use the callback function.