Psychological support for Ukrainians in the Netherlands
Immediate or short-term psychological support
Online conversation with a psychologist during difficult times, challenging situations, or just to chat.
Immediate or short-term psychological support
Online conversation with a psychologist during difficult times, challenging situations, or just to chat.
Immediate or short-term psychological support
Online conversation with a psychologist during difficult times, challenging situations, or just to chat.
Information on how to get a referral to a psychologist
Empatia can help you find a Ukrainian-speaking psychotherapist at a Dutch institution, for diagnosis and treatment.
Information on how to get a referral to a psychologist
Empatia can help you find a Ukrainian-speaking psychotherapist at a Dutch institution, for diagnosis and treatment.
Information on how to get a referral to a psychologist
Empatia can help you find a Ukrainian-speaking psychotherapist at a Dutch institution, for diagnosis and treatment.
A Step-by-Step Overview
The process
A Step-by-Step Overview
The process
1
1
2
We will provide you with information on the Dutch mental health system, or provide immediate psychological support when needed.
2
We will provide you with information on the Dutch mental health system, or provide immediate psychological support when needed.
3
We can help you navigate the Dutch mental health system for long-term support, or our team can support you with a limited series of online consultations.
3
We can help you navigate the Dutch mental health system for long-term support, or our team can support you with a limited series of online consultations.
A Step-by-Step Overview
The process
1
2
We will provide you with information on the Dutch mental health system, or provide immediate psychological support when needed.
3
We can help you navigate the Dutch mental health system for long-term support, or our team can support you with a limited series of online consultations.
Meet the helpline team
Yuliia Lukianenko
Helpline Operator
Yuliia Lukianenko
Helpline Operator
Yuliia Yakovleva
Helpline Lead
Yuliia Yakovleva
Helpline Lead
Vlada Voskobiinyk
Helpline Operator
Vlada Voskobiinyk
Helpline Operator
Tetiana Kuzyshyn
Preventive care psychologist
Tetiana Kuzyshyn
Preventive care psychologist
Meet the helpline team
Yuliia Lukianenko
Helpline Operator
Yuliia Yakovleva
Helpline Lead
Vlada Voskobiinyk
Helpline Operator
Tetiana Kuzyshyn
Preventive care psychologist
FAQ
Frequently asked questions
How to find a general practitioner (local family doctor/”huisarts”)?
Start by visiting ZorgkaartNederland, where you can explore a list of general practitioners in your area along with reviews from other patients. It’s a great way to get an idea of what to expect before making a choice.
Another helpful option is to use Google Maps. Simply search for "General practitioner near me" or "huisarts" to find practices nearby. You can view locations, check reviews, and even get directions.
Once you’ve found a GP that feels right for you, visit their website or give them a call to check if they are accepting new patients. If they are, you can schedule an appointment and complete the registration process. This ensures that you’ll have a dedicated doctor to support you whenever you need care.
What is the difference between short-term psychological support by an Empatia psychologist and psychotherapy?
Psychotherapy is provided by psychologists in healthcare facilities (GGZ) for deeper, longer-term work. It involves regular offline or online sessions aimed at exploring emotions, understanding the root causes of difficulties and searching for solutions. For short-term or specific problems, we can offer a consultation with a psychologist from the Empatia programme. These consultations are psychosocial, not therapeutic, and can help clarify your needs or address issues that may not be covered by insurance. If you need long-term psychological support, therapy in the Netherlands can be covered by insurance for temporarily displaced persons from Ukraine (RMO). We recommend contacting a Ukrainian-speaking specialist in your area or online. If you are not sure whether you need therapy or short-term support, please contact our helpline for guidance.
Do you offer support for teenagers?
Yes, our program provides support for teenagers. We can offer psychosocial consultations for those aged 14 and older. If your concerns require psychotherapy, please contact our helpline for further guidance.
What is your waiting time to get help?
We do not manage a waiting list directly, as the process depends on the organization providing psychotherapy. In some cases, it may take several weeks to begin therapy. For more details, we recommend contacting the specific organization of your choice or our helpline for guidance.
Will my insurance cover psychotherapy?
Yes, psychotherapy is covered by RMO, the insurance provided to all Ukrainians under temporary protection in the Netherlands. If you have a different type of insurance, please check directly with your provider to confirm coverage.
How to get a referral from my general practitioner for psychotherapy?
Choose an organization
Use our map to find an organization that employs Ukrainian-speaking psychologists. Browse the options and select one that fits your needs.
Schedule an appointment with your GP
Contact your GP’s office to book a consultation, either in person or online, depending on their available services.Discuss your concerns
During the appointment, explain your emotional or mental health concerns clearly. Let your GP know if you feel psychotherapy would be helpful for you.Request the referral
Ask your GP to provide a referral to the organization you’ve chosen, or to another suitable provider. They will guide you through the next steps and the referral process.
How to get an appointment with a psychiatrist in the Netherlands?
In order to see a psychiatrist, you need a referral from your general practitioner. Currently, we are not aware of any Ukrainian psychiatrists working in the Netherlands. Therefore, you can contact a local psychiatrist who can be suggested to you by your general practitioner. Keep in mind that the waiting list for a psychiatrist can take several weeks to months.
If you need the help of an interpreter, your general practitioner can refer you via the following link: https://www.globaltalk.eu/
How can I get medicine in the Netherlands if I have a receipt from a Ukrainian doctor?
To get medicines in the Netherlands with a prescription from Ukraine, you need to contact your general practitioner . They can review your prescription and, if necessary, prescribe a local equivalent. In cases involving psychological health medications, your general practitioner may refer you to a psychiatrist for further advice or to confirm the prescription.
Are Empatia services free of charge?
Yes. The services of the Empatia program are free of charge. The cost of a call to the helpline is according to the tariffs of your operator. You can also write to us through another communication channel or use a call back button.
How to find a general practitioner (local family doctor/”huisarts”)?
Start by visiting ZorgkaartNederland, where you can explore a list of general practitioners in your area along with reviews from other patients. It’s a great way to get an idea of what to expect before making a choice.
Another helpful option is to use Google Maps. Simply search for "General practitioner near me" or "huisarts" to find practices nearby. You can view locations, check reviews, and even get directions.
Once you’ve found a GP that feels right for you, visit their website or give them a call to check if they are accepting new patients. If they are, you can schedule an appointment and complete the registration process. This ensures that you’ll have a dedicated doctor to support you whenever you need care.
What is the difference between short-term psychological support by an Empatia psychologist and psychotherapy?
Psychotherapy is provided by psychologists in healthcare facilities (GGZ) for deeper, longer-term work. It involves regular offline or online sessions aimed at exploring emotions, understanding the root causes of difficulties and searching for solutions. For short-term or specific problems, we can offer a consultation with a psychologist from the Empatia programme. These consultations are psychosocial, not therapeutic, and can help clarify your needs or address issues that may not be covered by insurance. If you need long-term psychological support, therapy in the Netherlands can be covered by insurance for temporarily displaced persons from Ukraine (RMO). We recommend contacting a Ukrainian-speaking specialist in your area or online. If you are not sure whether you need therapy or short-term support, please contact our helpline for guidance.
Do you offer support for teenagers?
Yes, our program provides support for teenagers. We can offer psychosocial consultations for those aged 14 and older. If your concerns require psychotherapy, please contact our helpline for further guidance.
What is your waiting time to get help?
We do not manage a waiting list directly, as the process depends on the organization providing psychotherapy. In some cases, it may take several weeks to begin therapy. For more details, we recommend contacting the specific organization of your choice or our helpline for guidance.
Will my insurance cover psychotherapy?
Yes, psychotherapy is covered by RMO, the insurance provided to all Ukrainians under temporary protection in the Netherlands. If you have a different type of insurance, please check directly with your provider to confirm coverage.
How to get a referral from my general practitioner for psychotherapy?
Choose an organization
Use our map to find an organization that employs Ukrainian-speaking psychologists. Browse the options and select one that fits your needs.
Schedule an appointment with your GP
Contact your GP’s office to book a consultation, either in person or online, depending on their available services.Discuss your concerns
During the appointment, explain your emotional or mental health concerns clearly. Let your GP know if you feel psychotherapy would be helpful for you.Request the referral
Ask your GP to provide a referral to the organization you’ve chosen, or to another suitable provider. They will guide you through the next steps and the referral process.
How to get an appointment with a psychiatrist in the Netherlands?
In order to see a psychiatrist, you need a referral from your general practitioner. Currently, we are not aware of any Ukrainian psychiatrists working in the Netherlands. Therefore, you can contact a local psychiatrist who can be suggested to you by your general practitioner. Keep in mind that the waiting list for a psychiatrist can take several weeks to months.
If you need the help of an interpreter, your general practitioner can refer you via the following link: https://www.globaltalk.eu/
How can I get medicine in the Netherlands if I have a receipt from a Ukrainian doctor?
To get medicines in the Netherlands with a prescription from Ukraine, you need to contact your general practitioner . They can review your prescription and, if necessary, prescribe a local equivalent. In cases involving psychological health medications, your general practitioner may refer you to a psychiatrist for further advice or to confirm the prescription.
Are Empatia services free of charge?
Yes. The services of the Empatia program are free of charge. The cost of a call to the helpline is according to the tariffs of your operator. You can also write to us through another communication channel or use a call back button.
FAQ
Frequently asked questions
How to find a general practitioner (local family doctor/”huisarts”)?
Start by visiting ZorgkaartNederland, where you can explore a list of general practitioners in your area along with reviews from other patients. It’s a great way to get an idea of what to expect before making a choice.
Another helpful option is to use Google Maps. Simply search for "General practitioner near me" or "huisarts" to find practices nearby. You can view locations, check reviews, and even get directions.
Once you’ve found a GP that feels right for you, visit their website or give them a call to check if they are accepting new patients. If they are, you can schedule an appointment and complete the registration process. This ensures that you’ll have a dedicated doctor to support you whenever you need care.
What is the difference between short-term psychological support by an Empatia psychologist and psychotherapy?
Psychotherapy is provided by psychologists in healthcare facilities (GGZ) for deeper, longer-term work. It involves regular offline or online sessions aimed at exploring emotions, understanding the root causes of difficulties and searching for solutions. For short-term or specific problems, we can offer a consultation with a psychologist from the Empatia programme. These consultations are psychosocial, not therapeutic, and can help clarify your needs or address issues that may not be covered by insurance. If you need long-term psychological support, therapy in the Netherlands can be covered by insurance for temporarily displaced persons from Ukraine (RMO). We recommend contacting a Ukrainian-speaking specialist in your area or online. If you are not sure whether you need therapy or short-term support, please contact our helpline for guidance.
Do you offer support for teenagers?
Yes, our program provides support for teenagers. We can offer psychosocial consultations for those aged 14 and older. If your concerns require psychotherapy, please contact our helpline for further guidance.
What is your waiting time to get help?
We do not manage a waiting list directly, as the process depends on the organization providing psychotherapy. In some cases, it may take several weeks to begin therapy. For more details, we recommend contacting the specific organization of your choice or our helpline for guidance.
Will my insurance cover psychotherapy?
Yes, psychotherapy is covered by RMO, the insurance provided to all Ukrainians under temporary protection in the Netherlands. If you have a different type of insurance, please check directly with your provider to confirm coverage.
How to get a referral from my general practitioner for psychotherapy?
Choose an organization
Use our map to find an organization that employs Ukrainian-speaking psychologists. Browse the options and select one that fits your needs.
Schedule an appointment with your GP
Contact your GP’s office to book a consultation, either in person or online, depending on their available services.Discuss your concerns
During the appointment, explain your emotional or mental health concerns clearly. Let your GP know if you feel psychotherapy would be helpful for you.Request the referral
Ask your GP to provide a referral to the organization you’ve chosen, or to another suitable provider. They will guide you through the next steps and the referral process.
How to get an appointment with a psychiatrist in the Netherlands?
In order to see a psychiatrist, you need a referral from your general practitioner. Currently, we are not aware of any Ukrainian psychiatrists working in the Netherlands. Therefore, you can contact a local psychiatrist who can be suggested to you by your general practitioner. Keep in mind that the waiting list for a psychiatrist can take several weeks to months.
If you need the help of an interpreter, your general practitioner can refer you via the following link: https://www.globaltalk.eu/
How can I get medicine in the Netherlands if I have a receipt from a Ukrainian doctor?
To get medicines in the Netherlands with a prescription from Ukraine, you need to contact your general practitioner . They can review your prescription and, if necessary, prescribe a local equivalent. In cases involving psychological health medications, your general practitioner may refer you to a psychiatrist for further advice or to confirm the prescription.
Are Empatia services free of charge?
Yes. The services of the Empatia program are free of charge. The cost of a call to the helpline is according to the tariffs of your operator. You can also write to us through another communication channel or use a call back button.
Need help?
Don't face your problems alone, we are here for you.
Need help?
Don't face your problems alone, we are here for you.
Need help?
Don't face your problems alone, we are here for you.
Psychological support for Ukrainians in the Netherlands
Immediate or short-term psychological support
Online conversation with a psychologist during difficult times, challenging situations, or just to chat.
Information on how to get a referral to a psychologist
Empatia can help you find a Ukrainian-speaking psychotherapist at a Dutch institution, for diagnosis and treatment.
A Step-by-Step Overview
The process
1
2
We will provide you with information on the Dutch mental health system, or provide immediate psychological support when needed.
3
We can help you navigate the Dutch mental health system for long-term support, or our team can support you with a limited series of online consultations.
Meet the helpline team
Yuliia Lukianenko
Helpline Operator
Yuliia Yakovleva
Helpline Lead
Vlada Voskobiinyk
Helpline Operator
Tetiana Kuzyshyn
Preventive care psychologist
FAQ
Frequently asked questions
How to find a general practitioner (local family doctor/”huisarts”)?
Start by visiting ZorgkaartNederland, where you can explore a list of general practitioners in your area along with reviews from other patients. It’s a great way to get an idea of what to expect before making a choice.
Another helpful option is to use Google Maps. Simply search for "General practitioner near me" or "huisarts" to find practices nearby. You can view locations, check reviews, and even get directions.
Once you’ve found a GP that feels right for you, visit their website or give them a call to check if they are accepting new patients. If they are, you can schedule an appointment and complete the registration process. This ensures that you’ll have a dedicated doctor to support you whenever you need care.
What is the difference between short-term psychological support by an Empatia psychologist and psychotherapy?
Psychotherapy is provided by psychologists in healthcare facilities (GGZ) for deeper, longer-term work. It involves regular offline or online sessions aimed at exploring emotions, understanding the root causes of difficulties and searching for solutions. For short-term or specific problems, we can offer a consultation with a psychologist from the Empatia programme. These consultations are psychosocial, not therapeutic, and can help clarify your needs or address issues that may not be covered by insurance. If you need long-term psychological support, therapy in the Netherlands can be covered by insurance for temporarily displaced persons from Ukraine (RMO). We recommend contacting a Ukrainian-speaking specialist in your area or online. If you are not sure whether you need therapy or short-term support, please contact our helpline for guidance.
Do you offer support for teenagers?
Yes, our program provides support for teenagers. We can offer psychosocial consultations for those aged 14 and older. If your concerns require psychotherapy, please contact our helpline for further guidance.
What is your waiting time to get help?
We do not manage a waiting list directly, as the process depends on the organization providing psychotherapy. In some cases, it may take several weeks to begin therapy. For more details, we recommend contacting the specific organization of your choice or our helpline for guidance.
Will my insurance cover psychotherapy?
Yes, psychotherapy is covered by RMO, the insurance provided to all Ukrainians under temporary protection in the Netherlands. If you have a different type of insurance, please check directly with your provider to confirm coverage.
How to get a referral from my general practitioner for psychotherapy?
Choose an organization
Use our map to find an organization that employs Ukrainian-speaking psychologists. Browse the options and select one that fits your needs.
Schedule an appointment with your GP
Contact your GP’s office to book a consultation, either in person or online, depending on their available services.Discuss your concerns
During the appointment, explain your emotional or mental health concerns clearly. Let your GP know if you feel psychotherapy would be helpful for you.Request the referral
Ask your GP to provide a referral to the organization you’ve chosen, or to another suitable provider. They will guide you through the next steps and the referral process.
How to get an appointment with a psychiatrist in the Netherlands?
In order to see a psychiatrist, you need a referral from your general practitioner. Currently, we are not aware of any Ukrainian psychiatrists working in the Netherlands. Therefore, you can contact a local psychiatrist who can be suggested to you by your general practitioner. Keep in mind that the waiting list for a psychiatrist can take several weeks to months.
If you need the help of an interpreter, your general practitioner can refer you via the following link: https://www.globaltalk.eu/
How can I get medicine in the Netherlands if I have a receipt from a Ukrainian doctor?
To get medicines in the Netherlands with a prescription from Ukraine, you need to contact your general practitioner . They can review your prescription and, if necessary, prescribe a local equivalent. In cases involving psychological health medications, your general practitioner may refer you to a psychiatrist for further advice or to confirm the prescription.
Are Empatia services free of charge?
Yes. The services of the Empatia program are free of charge. The cost of a call to the helpline is according to the tariffs of your operator. You can also write to us through another communication channel or use a call back button.