Services for your organisation
At Empatia we offer expert guidance and tailored support for Dutch municipalities and other organisations. Empatia is an independent, publicly funded NGO, making our services freely accessible to the organisations we support.
Services for your organisation
At Empatia we offer expert guidance and tailored support for Dutch municipalities and other organisations. Empatia is an independent, publicly funded NGO, making our services freely accessible to the organisations we support.
Services for your organisation
At Empatia we offer expert guidance and tailored support for Dutch municipalities and other organisations. Empatia is an independent, publicly funded NGO, making our services freely accessible to the organisations we support.
Types of services
Advisory
We provide expert consultation services to help organisations develop and implement effective mental health and psychosocial strategies.
Mediation
Our mediation services are designed to resolve conflicts and foster communication in culturally diverse or complex environments.
Training
Our trainings equip Dutch professionals with the tools to support displaced Ukrainians effectively — in healthcare, schools, youth care, and social services. Led by Ukrainian psychologists under Dutch supervision, these sessions strengthen cultural understanding, trauma sensitivity, and psychosocial care skills in municipalities, GGD, GGZ, and youth organisations.
Types of services
Advisory
We provide expert consultation services to help organisations develop and implement effective mental health and psychosocial strategies.
Mediation
Our mediation services are designed to resolve conflicts and foster communication in culturally diverse or complex environments.
Training
Our trainings equip Dutch professionals with the tools to support displaced Ukrainians effectively — in healthcare, schools, youth care, and social services. Led by Ukrainian psychologists under Dutch supervision, these sessions strengthen cultural understanding, trauma sensitivity, and psychosocial care skills in municipalities, GGD, GGZ, and youth organisations.
Types of services
Advisory
We provide expert consultation services to help organisations develop and implement effective mental health and psychosocial strategies.
Mediation
Our mediation services are designed to resolve conflicts and foster communication in culturally diverse or complex environments.
Training
Our trainings equip Dutch professionals with the tools to support displaced Ukrainians effectively — in healthcare, schools, youth care, and social services. Led by Ukrainian psychologists under Dutch supervision, these sessions strengthen cultural understanding, trauma sensitivity, and psychosocial care skills in municipalities, GGD, GGZ, and youth organisations.
Who is it for?
Municipalities & Reception Locations
HR, Team Leaders & Inclusion Officers
Schools, Youth Care & Education Professionals
Public Health & Mental Health Care Providers
Social Workers & Community Support Teams
Who is it for?
Municipalities & Reception Locations
HR, Team Leaders & Inclusion Officers
Schools, Youth Care & Education Professionals
Public Health & Mental Health Care Providers
Social Workers & Community Support Teams
Who is it for?
Municipalities & Reception Locations
HR, Team Leaders & Inclusion Officers
Schools, Youth Care & Education Professionals
Public Health & Mental Health Care Providers
Social Workers & Community Support Teams
Meet the Mental Health Advisory Team
Meet the Mental Health Advisory Team
Meet the Mental Health Advisory Team
Maryna Zavhorodnia
Preventive care psychologist and team coordinator
Maryna Zavhorodnia
Preventive care psychologist and team coordinator
Maryna Zavhorodnia
Preventive care psychologist and team coordinator
Yeva Kardash
Preventive care psychologist
Yeva Kardash
Preventive care psychologist
Yeva Kardash
Preventive care psychologist
Yuliia Bondar
Psychologist-Mediator/Facilitator
Yuliia Bondar
Psychologist-Mediator/Facilitator
Yuliia Bondar
Psychologist-Mediator/Facilitator
Lesia Tseluiko
Psychologist
Lesia Tseluiko
Psychologist
Lesia Tseluiko
Psychologist
Marina Rozhniatovska
Advisor on mental health of children and teenagers
Marina Rozhniatovska
Advisor on mental health of children and teenagers
Marina Rozhniatovska
Advisor on mental health of children and teenagers
Olena Kurstjens-Malashenko
Account Manager
Olena Kurstjens-Malashenko
Account Manager
Olena Kurstjens-Malashenko
Account Manager
Advisory and Support
We provide practical and expert support to municipalities and organisations working in partnership with them to assist Ukrainian displaced persons. Together, we develop realistic and respectful approaches for reception and guidance, focusing on well-being, health, and resilience.
We provide advice on psychosocial well-being and culture-specific considerations
We provide advice on psychosocial well-being and culture-specific considerations
We provide advice on psychosocial well-being and culture-specific considerations
We organise support groups and workshops to strengthen the psychosocial well-being of Ukrainian displaced persons of all ages
We organise support groups and workshops to strengthen the psychosocial well-being of Ukrainian displaced persons of all ages
We organise support groups and workshops to strengthen the psychosocial well-being of Ukrainian displaced persons of all ages
We develop practical guidelines and informational materials for both Ukrainian displaced persons and the organisations and professionals who support them
We develop practical guidelines and informational materials for both Ukrainian displaced persons and the organisations and professionals who support them
We develop practical guidelines and informational materials for both Ukrainian displaced persons and the organisations and professionals who support them
Psychosocial support and advice
Tailored advice for addressing psychosocial issues, helping organisations improve support structures for their clients. This service is available to municipalities and care professionals offering guidance on best practices and psychosocial care plans for youth, adults and elderly.
Duration: Flexible, based on needs.
Psychosocial support and advice
Tailored advice for addressing psychosocial issues, helping organisations improve support structures for their clients. This service is available to municipalities and care professionals offering guidance on best practices and psychosocial care plans for youth, adults and elderly.
Duration: Flexible, based on needs.
Psychosocial support and advice
Tailored advice for addressing psychosocial issues, helping organisations improve support structures for their clients. This service is available to municipalities and care professionals offering guidance on best practices and psychosocial care plans for youth, adults and elderly.
Duration: Flexible, based on needs.
Mental health advice
Focused advice to address mental health issues, treatment pathways, and care management in organisations, with a culturally sensitive perspective on the specific challenges faced by Ukrainian displaced people. This is a specialized consultation for mental health care professionals.
Duration: Flexible, based on needs.
Mental health advice
Focused advice to address mental health issues, treatment pathways, and care management in organisations, with a culturally sensitive perspective on the specific challenges faced by Ukrainian displaced people. This is a specialized consultation for mental health care professionals.
Duration: Flexible, based on needs.
Mental health advice
Focused advice to address mental health issues, treatment pathways, and care management in organisations, with a culturally sensitive perspective on the specific challenges faced by Ukrainian displaced people. This is a specialized consultation for mental health care professionals.
Duration: Flexible, based on needs.
Mental health advice
Comprehensive evaluation of existing psychosocial services to identify strengths, weaknesses, and areas for improvement.
Includes detailed reports and recommendations.
Mental health advice
Comprehensive evaluation of existing psychosocial services to identify strengths, weaknesses, and areas for improvement.
Includes detailed reports and recommendations.
Mental health advice
Comprehensive evaluation of existing psychosocial services to identify strengths, weaknesses, and areas for improvement.
Includes detailed reports and recommendations.
Case studies
Mental Health Advisory on location
The mental health advisory team visited a special location in the Netherlands where temporarily displaced Ukrainians who need additional support are staying.
Emotional well-being of displaced children at school
A school with around 15 Ukrainian students approached us for guidance regarding the emotional well-being of the children.
Case studies
Mental Health Advisory on location
The mental health advisory team visited a special location in the Netherlands where temporarily displaced Ukrainians who need additional support are staying.
Emotional well-being of displaced children at school
A school with around 15 Ukrainian students approached us for guidance regarding the emotional well-being of the children.
Case studies
Mental Health Advisory on location
The mental health advisory team visited a special location in the Netherlands where temporarily displaced Ukrainians who need additional support are staying.
Emotional well-being of displaced children at school
A school with around 15 Ukrainian students approached us for guidance regarding the emotional well-being of the children.
Empatia helps
Get in touch and get a custom support plan if...
You want to support and improve (displaced) person’s mental health at locations and in municipalities.
You want to provide more information to those working with Ukrainians about culture, social dynamics, and trauma-specific issues.
You require tailored strategies for the integration and well-being of displaced Ukrainian communities.
Empatia helps
Get in touch and get a custom support plan if...
You want to support and improve (displaced) person’s mental health at locations and in municipalities.
You want to provide more information to those working with Ukrainians about culture, social dynamics, and trauma-specific issues.
You require tailored strategies for the integration and well-being of displaced Ukrainian communities.
Empatia helps
Get in touch and get a custom support plan if...
You want to support and improve (displaced) person’s mental health at locations and in municipalities.
You want to provide more information to those working with Ukrainians about culture, social dynamics, and trauma-specific issues.
You require tailored strategies for the integration and well-being of displaced Ukrainian communities.
Training and Capacity Building
We offer training to strengthen the ability of teams and organisations to address complex mental health and psychosocial issues. We work with Ukrainian professionals with a background in psychology, under Dutch supervision, covering topics such as trauma-informed care, stress management, and culturally sensitive communication. The training is tailored for social and healthcare professionals, reception centres, schools, public health services (GGD), mental health services (GGZ), and Ukrainian displaced persons living in the Netherlands.
For organisations
Cultural sensitivity training
This training focuses on enhancing cultural awareness and competency in working with displaced Ukrainians. After completing our introductory module on cultural sensitivity and cross-cultural communication with Ukrainian displaced persons, attendees can choose from additional in-depth modules to further expand their knowledge and skills based on organizational or individual needs. The Empatia team has conducted this training over 50 times.
Module: Parenting and Education
Training to help educators and social workers support displaced families and children, with a focus on cultural differences in parenting.
Module: Healthcare
Comprehensive evaluation of existing psychosocial services to identify strengths, weaknesses, and areas for improvement.
Module: Trauma and Healing
Provides tools and techniques for dealing with trauma in culturally diverse settings, with an emphasis on emotional resilience and trauma recovery.
Module: Challenging Conversations and Conflict
Practical training on navigating sensitive conversations with individuals from diverse cultural backgrounds.
For organisations
Cultural sensitivity training
This training focuses on enhancing cultural awareness and competency in working with displaced Ukrainians. After completing our introductory module on cultural sensitivity and cross-cultural communication with Ukrainian displaced persons, attendees can choose from additional in-depth modules to further expand their knowledge and skills based on organizational or individual needs. The Empatia team has conducted this training over 50 times.
Module: Parenting and Education
Training to help educators and social workers support displaced families and children, with a focus on cultural differences in parenting.
Module: Healthcare
Comprehensive evaluation of existing psychosocial services to identify strengths, weaknesses, and areas for improvement.
Module: Trauma and Healing
Provides tools and techniques for dealing with trauma in culturally diverse settings, with an emphasis on emotional resilience and trauma recovery.
Module: Challenging Conversations and Conflict
Practical training on navigating sensitive conversations with individuals from diverse cultural backgrounds.
For organisations
Cultural sensitivity training
This training focuses on enhancing cultural awareness and competency in working with displaced Ukrainians. After completing our introductory module on cultural sensitivity and cross-cultural communication with Ukrainian displaced persons, attendees can choose from additional in-depth modules to further expand their knowledge and skills based on organizational or individual needs. The Empatia team has conducted this training over 50 times.
Module: Parenting and Education
Training to help educators and social workers support displaced families and children, with a focus on cultural differences in parenting.
Module: Healthcare
Comprehensive evaluation of existing psychosocial services to identify strengths, weaknesses, and areas for improvement.
Module: Trauma and Healing
Provides tools and techniques for dealing with trauma in culturally diverse settings, with an emphasis on emotional resilience and trauma recovery.
Module: Challenging Conversations and Conflict
Practical training on navigating sensitive conversations with individuals from diverse cultural backgrounds.
For displaced people from Ukraine
Workshops for adults and elderly
Workshops are free to attend and are organised at flexible hours.
The workshop takes about 2-3 hours
For displaced people from Ukraine
Workshops for adults and elderly
Workshops are free to attend and are organised at flexible hours.
The workshop takes about 2-3 hours
Workshops for adults and elderly
Practical activities on navigating mental health topics for individuals from Ukraine who live in the Netherlands including referral system to specialized care and differences compared to the Ukrainian system.
We decide on the type and the subject of our activities together with displaced people. The training is provided in Ukrainian language. The first part of the training is supplemented with an additional practical topic:
Possible topics:
Working in the Netherlands & employment law
Residence, parental authority & children’s rights
Social safety at school & bullying
Sexual safety & abusive behaviour
Self-confidence & legal competence
Stress and self-help
Dealing with uncertainty
Coping with emotions
Burnout
Parenting challenges
Workshops for adolescents
Topics:
Who Am I? (Identity & Confidence)
I Choose Myself (Addiction Prevention)
The Choice (Decision-making Game)
Emotional Intelligence & Reflection
Anti-Bullying (upcoming!)
For displaced people from Ukraine
Workshops for adults and elderly
Workshops are free to attend and are organised at flexible hours.
The workshop takes about 2-3 hours
Mediation and Conflict Resolution
We provide tailored support and culturally sensitive conflict resolution for municipalities, partner organisations, and Ukrainian displaced persons. Our aim is to find workable solutions together and contribute to sustainable integration, well-being, and resilience.
Mediation services for municipalities
A comprehensive mediation process to overcome barriers or resolve disputes and conflicts, particularly between organisations and displaced communities.
Includes: Initial consultation, mediation session, report.
Mediation services for municipalities
A comprehensive mediation process to overcome barriers or resolve disputes and conflicts, particularly between organisations and displaced communities.
Includes: Initial consultation, mediation session, report.
Mediation services for municipalities
A comprehensive mediation process to overcome barriers or resolve disputes and conflicts, particularly between organisations and displaced communities.
Includes: Initial consultation, mediation session, report.
Mediation services for organisations
Expert consultations to facilitate mediation processes, including preparing and training individuals, and providing guidance on psychosocial support issues within communities or organisations. This mediation service could be offered together with Challenging Conversations and Conflict training.
Includes: Initial consultation, mediation session, report and training.
Mediation services for organisations
Expert consultations to facilitate mediation processes, including preparing and training individuals, and providing guidance on psychosocial support issues within communities or organisations. This mediation service could be offered together with Challenging Conversations and Conflict training.
Includes: Initial consultation, mediation session, report and training.
Mediation services for organisations
Expert consultations to facilitate mediation processes, including preparing and training individuals, and providing guidance on psychosocial support issues within communities or organisations. This mediation service could be offered together with Challenging Conversations and Conflict training.
Includes: Initial consultation, mediation session, report and training.
Case studies
Mediating interpersonal conflict in a shared household
The Empatia Mediation Team was invited to support a shared household in the Netherlands where five displaced individuals were experiencing ongoing interpersonal conflict.
Mediating a tense situation at a shelter
A shelter in the Netherlands faced a tense situation: one resident refused to move out, despite repeated requests from staff and housing rules.
Case studies
Mediating interpersonal conflict in a shared household
The Empatia Mediation Team was invited to support a shared household in the Netherlands where five displaced individuals were experiencing ongoing interpersonal conflict.
Mediating a tense situation at a shelter
A shelter in the Netherlands faced a tense situation: one resident refused to move out, despite repeated requests from staff and housing rules.
Case studies
Mediating interpersonal conflict in a shared household
The Empatia Mediation Team was invited to support a shared household in the Netherlands where five displaced individuals were experiencing ongoing interpersonal conflict.
Mediating a tense situation at a shelter
A shelter in the Netherlands faced a tense situation: one resident refused to move out, despite repeated requests from staff and housing rules.
Professional handouts & practical materials
This collection of free handouts provides essential support for displaced Ukrainians, designed to assist Dutch organizations, municipalities, and location managers working closely with them. The materials, primarily in Ukrainian with some available in English and Dutch, can be downloaded, printed, and shared as needed.
Effective poster placement
A short guide on how to display posters and other printables so they are clearly visible, accessible, and engaging for Ukrainian communities.
Insights for engaging Ukrainian communities
Practical checklist with simple steps to spread the word, increase participation, and ensure effective communication in community events.
Guidance for denial of temporary protection
A practical handout that explains the steps to take if temporary protection is denied in the Netherlands. Clear, accessible, and ready to print for community spaces or individual use.
Professional handouts & practical materials
This collection of free handouts provides essential support for displaced Ukrainians, designed to assist Dutch organizations, municipalities, and location managers working closely with them. The materials, primarily in Ukrainian with some available in English and Dutch, can be downloaded, printed, and shared as needed.
Effective poster placement
A short guide on how to display posters and other printables so they are clearly visible, accessible, and engaging for Ukrainian communities.
Insights for engaging Ukrainian communities
Practical checklist with simple steps to spread the word, increase participation, and ensure effective communication in community events.
Guidance for denial of temporary protection
A practical handout that explains the steps to take if temporary protection is denied in the Netherlands. Clear, accessible, and ready to print for community spaces or individual use.
Professional handouts & practical materials
This collection of free handouts provides essential support for displaced Ukrainians, designed to assist Dutch organizations, municipalities, and location managers working closely with them. The materials, primarily in Ukrainian with some available in English and Dutch, can be downloaded, printed, and shared as needed.
Effective poster placement
A short guide on how to display posters and other printables so they are clearly visible, accessible, and engaging for Ukrainian communities.
Insights for engaging Ukrainian communities
Practical checklist with simple steps to spread the word, increase participation, and ensure effective communication in community events.
Guidance for denial of temporary protection
A practical handout that explains the steps to take if temporary protection is denied in the Netherlands. Clear, accessible, and ready to print for community spaces or individual use.
Let’s work together
Empatia is an independent, publicly funded NGO, making our services freely accessible to the organisations we support.
Let’s work together
Empatia is an independent, publicly funded NGO, making our services freely accessible to the organisations we support.
Let’s work together
Empatia is an independent, publicly funded NGO, making our services freely accessible to the organisations we support.