Services for your organisation
At Empatia we offer expert guidance and tailored support for Dutch municipalities and other organisations. Our services help organisations in developing strategies for the integration and support of displaced persons, their well-being and collective resilience.
Services for your organisation
At Empatia we offer expert guidance and tailored support for Dutch municipalities and other organisations. Our services help organisations in developing strategies for the integration and support of displaced persons, their well-being and collective resilience.
Services for your organisation
At Empatia we offer expert guidance and tailored support for Dutch municipalities and other organisations. Our services help organisations in developing strategies for the integration and support of displaced persons, their well-being and collective resilience.
Types of services
Advisory
We provide expert consultation services to help organisations develop and implement effective mental health and psychosocial strategies.
Mediation
Our mediation services are designed to resolve conflicts and foster communication in culturally diverse or complex environments.
Training
Our trainings equip Dutch professionals with the tools to support displaced Ukrainians effectively — in healthcare, schools, youth care, and social services. Led by Ukrainian psychologists under Dutch supervision, these sessions strengthen cultural understanding, trauma sensitivity, and psychosocial care skills in municipalities, GGD, GGZ, and youth organisations.
Types of services
Advisory
We provide expert consultation services to help organisations develop and implement effective mental health and psychosocial strategies.
Mediation
Our mediation services are designed to resolve conflicts and foster communication in culturally diverse or complex environments.
Training
Our trainings equip Dutch professionals with the tools to support displaced Ukrainians effectively — in healthcare, schools, youth care, and social services. Led by Ukrainian psychologists under Dutch supervision, these sessions strengthen cultural understanding, trauma sensitivity, and psychosocial care skills in municipalities, GGD, GGZ, and youth organisations.
Types of services
Advisory
We provide expert consultation services to help organisations develop and implement effective mental health and psychosocial strategies.
Mediation
Our mediation services are designed to resolve conflicts and foster communication in culturally diverse or complex environments.
Training
Our trainings equip Dutch professionals with the tools to support displaced Ukrainians effectively — in healthcare, schools, youth care, and social services. Led by Ukrainian psychologists under Dutch supervision, these sessions strengthen cultural understanding, trauma sensitivity, and psychosocial care skills in municipalities, GGD, GGZ, and youth organisations.
Who is it for?
Municipalities & Reception Locations
HR, Team Leaders & Inclusion Officers
Schools, Youth Care & Education Professionals
Public Health & Mental Health Care Providers
Social Workers & Community Support Teams
Who is it for?
Municipalities & Reception Locations
HR, Team Leaders & Inclusion Officers
Schools, Youth Care & Education Professionals
Public Health & Mental Health Care Providers
Social Workers & Community Support Teams
Who is it for?
Municipalities & Reception Locations
HR, Team Leaders & Inclusion Officers
Schools, Youth Care & Education Professionals
Public Health & Mental Health Care Providers
Social Workers & Community Support Teams
Meet the Mental Health Advisory Team
Meet the Mental Health Advisory Team
Meet the Mental Health Advisory Team
Yeva Kardash
Preventive care psychologist
Yeva Kardash
Preventive care psychologist
Yeva Kardash
Preventive care psychologist
Yuliia Bondar
Psychologist-Mediator/Facilitator
Yuliia Bondar
Psychologist-Mediator/Facilitator
Yuliia Bondar
Psychologist-Mediator/Facilitator
Lesia Tseluiko
Psychologist
Lesia Tseluiko
Psychologist
Lesia Tseluiko
Psychologist
Marina Rozhniatovska
Advisor on mental health of children and teenagers
Marina Rozhniatovska
Advisor on mental health of children and teenagers
Marina Rozhniatovska
Advisor on mental health of children and teenagers
Maryna Zavhorodnia
Preventive care psychologist and team coordinator
Maryna Zavhorodnia
Preventive care psychologist and team coordinator
Maryna Zavhorodnia
Preventive care psychologist and team coordinator
Olena Kurstjens-Malashenko
Account Manager
Olena Kurstjens-Malashenko
Account Manager
Olena Kurstjens-Malashenko
Account Manager
Advisory services
We offer tailor-made advisory services for Dutch municipalities and other organisations working with diverse communities. Our services help develop sustainable, culturally sensitive strategies for the integration of displaced persons, supporting their well-being and resilience.
We provide expert recommendations on psychosocial well-being and culturally specific aspects for municipalities and organisations
We provide expert recommendations on psychosocial well-being and culturally specific aspects for municipalities and organisations
We provide expert recommendations on psychosocial well-being and culturally specific aspects for municipalities and organisations
We organise support groups and workshops aimed at improving the psychosocial well-being of Ukrainian displaced persons of all ages
We organise support groups and workshops aimed at improving the psychosocial well-being of Ukrainian displaced persons of all ages
We organise support groups and workshops aimed at improving the psychosocial well-being of Ukrainian displaced persons of all ages
We develop guidelines and informational materials for both UDPs and organisations/professionals who work with them.
We develop guidelines and informational materials for both UDPs and organisations/professionals who work with them.
We develop guidelines and informational materials for both UDPs and organisations/professionals who work with them.
Psychosocial support and advice
Tailored advice for addressing psychosocial issues, helping organisations improve support structures for their clients. This service is available to municipalities and care professionals offering guidance on best practices and psychosocial care plans for youth, adults and elderly.
Duration: Flexible, based on needs.
Psychosocial support and advice
Tailored advice for addressing psychosocial issues, helping organisations improve support structures for their clients. This service is available to municipalities and care professionals offering guidance on best practices and psychosocial care plans for youth, adults and elderly.
Duration: Flexible, based on needs.
Psychosocial support and advice
Tailored advice for addressing psychosocial issues, helping organisations improve support structures for their clients. This service is available to municipalities and care professionals offering guidance on best practices and psychosocial care plans for youth, adults and elderly.
Duration: Flexible, based on needs.
Mental health advice
Focused advice to address mental health issues, treatment pathways, and care management in organisations, with a culturally sensitive perspective on the specific challenges faced by Ukrainian displaced people. This is a specialized consultation for mental health care professionals.
Duration: Flexible, based on needs.
Mental health advice
Focused advice to address mental health issues, treatment pathways, and care management in organisations, with a culturally sensitive perspective on the specific challenges faced by Ukrainian displaced people. This is a specialized consultation for mental health care professionals.
Duration: Flexible, based on needs.
Mental health advice
Focused advice to address mental health issues, treatment pathways, and care management in organisations, with a culturally sensitive perspective on the specific challenges faced by Ukrainian displaced people. This is a specialized consultation for mental health care professionals.
Duration: Flexible, based on needs.
Mental health advice
Comprehensive evaluation of existing psychosocial services to identify strengths, weaknesses, and areas for improvement.
Includes detailed reports and recommendations.
Mental health advice
Comprehensive evaluation of existing psychosocial services to identify strengths, weaknesses, and areas for improvement.
Includes detailed reports and recommendations.
Mental health advice
Comprehensive evaluation of existing psychosocial services to identify strengths, weaknesses, and areas for improvement.
Includes detailed reports and recommendations.
Case studies
Mental Health Advisory on location
The mental health advisory team visited a special location in the Netherlands where temporarily displaced Ukrainians who need additional support are staying.
Emotional well-being of displaced children at school
A school with around 15 Ukrainian students approached us for guidance regarding the emotional well-being of the children.
Case studies
Mental Health Advisory on location
The mental health advisory team visited a special location in the Netherlands where temporarily displaced Ukrainians who need additional support are staying.
Emotional well-being of displaced children at school
A school with around 15 Ukrainian students approached us for guidance regarding the emotional well-being of the children.
Case studies
Mental Health Advisory on location
The mental health advisory team visited a special location in the Netherlands where temporarily displaced Ukrainians who need additional support are staying.
Emotional well-being of displaced children at school
A school with around 15 Ukrainian students approached us for guidance regarding the emotional well-being of the children.
Empatia helps
Get in touch and get a custom support plan if...
You want to support and improve (displaced) person’s mental health at locations and in municipalities.
You want to provide more information to those working with Ukrainians about culture, social dynamics, and trauma-specific issues.
You require tailored strategies for the integration and well-being of displaced Ukrainian communities.
Empatia helps
Get in touch and get a custom support plan if...
You want to support and improve (displaced) person’s mental health at locations and in municipalities.
You want to provide more information to those working with Ukrainians about culture, social dynamics, and trauma-specific issues.
You require tailored strategies for the integration and well-being of displaced Ukrainian communities.
Empatia helps
Get in touch and get a custom support plan if...
You want to support and improve (displaced) person’s mental health at locations and in municipalities.
You want to provide more information to those working with Ukrainians about culture, social dynamics, and trauma-specific issues.
You require tailored strategies for the integration and well-being of displaced Ukrainian communities.
Training services
Our free training sessions build capacity within teams and organisations, providing practical skills and knowledge to manage complex mental health and psychosocial issues. Led by Ukrainian psychologists under Dutch supervision, our training focuses on trauma-informed care, stress management, and culturally sensitive communication. Our training is tailored to social care providers, locations, schools, GGD, GGZ, and for individuals displaced from Ukraine residing in the Netherlands.
For organisations
Cultural sensitivity training
This training focuses on enhancing cultural awareness and competency in working with displaced Ukrainians. After completing our introductory module on cultural sensitivity and cross-cultural communication with Ukrainian displaced persons, attendees can choose from additional in-depth modules to further expand their knowledge and skills based on organizational or individual needs. The Empatia team has conducted this training over 50 times.
Module: Parenting and Education
Training to help educators and social workers support displaced families and children, with a focus on cultural differences in parenting.
Module: Healthcare
Comprehensive evaluation of existing psychosocial services to identify strengths, weaknesses, and areas for improvement.
Module: Trauma and Healing
Provides tools and techniques for dealing with trauma in culturally diverse settings, with an emphasis on emotional resilience and trauma recovery.
Module: Challenging Conversations and Conflict
Practical training on navigating sensitive conversations with individuals from diverse cultural backgrounds.
For organisations
Cultural sensitivity training
This training focuses on enhancing cultural awareness and competency in working with displaced Ukrainians. After completing our introductory module on cultural sensitivity and cross-cultural communication with Ukrainian displaced persons, attendees can choose from additional in-depth modules to further expand their knowledge and skills based on organizational or individual needs. The Empatia team has conducted this training over 50 times.
Module: Parenting and Education
Training to help educators and social workers support displaced families and children, with a focus on cultural differences in parenting.
Module: Healthcare
Comprehensive evaluation of existing psychosocial services to identify strengths, weaknesses, and areas for improvement.
Module: Trauma and Healing
Provides tools and techniques for dealing with trauma in culturally diverse settings, with an emphasis on emotional resilience and trauma recovery.
Module: Challenging Conversations and Conflict
Practical training on navigating sensitive conversations with individuals from diverse cultural backgrounds.
For organisations
Cultural sensitivity training
This training focuses on enhancing cultural awareness and competency in working with displaced Ukrainians. After completing our introductory module on cultural sensitivity and cross-cultural communication with Ukrainian displaced persons, attendees can choose from additional in-depth modules to further expand their knowledge and skills based on organizational or individual needs. The Empatia team has conducted this training over 50 times.
Module: Parenting and Education
Training to help educators and social workers support displaced families and children, with a focus on cultural differences in parenting.
Module: Healthcare
Comprehensive evaluation of existing psychosocial services to identify strengths, weaknesses, and areas for improvement.
Module: Trauma and Healing
Provides tools and techniques for dealing with trauma in culturally diverse settings, with an emphasis on emotional resilience and trauma recovery.
Module: Challenging Conversations and Conflict
Practical training on navigating sensitive conversations with individuals from diverse cultural backgrounds.
For displaced people from Ukraine
Workshops for adults and elderly
Workshops are free to attend and are organised at flexible hours.
The workshop takes about 2-3 hours
For displaced people from Ukraine
Workshops for adults and elderly
Workshops are free to attend and are organised at flexible hours.
The workshop takes about 2-3 hours
Workshops for adults and elderly
Practical activities on navigating mental health topics for individuals from Ukraine who live in the Netherlands including referral system to specialized care and differences compared to the Ukrainian system.
We decide on the type and the subject of our activities together with displaced people. The training is provided in Ukrainian language. The first part of the training is supplemented with an additional practical topic:
Possible topics:
Working in the Netherlands & employment law
Residence, parental authority & children’s rights
Social safety at school & bullying
Sexual safety & abusive behaviour
Self-confidence & legal competence
Stress and self-help
Dealing with uncertainty
Coping with emotions
Burnout
Parenting challenges
Workshops for adolescents
Topics:
Who Am I? (Identity & Confidence)
I Choose Myself (Addiction Prevention)
The Choice (Decision-making Game)
Emotional Intelligence & Reflection
Anti-Bullying (upcoming!)
For displaced people from Ukraine
Workshops for adults and elderly
Workshops are free to attend and are organised at flexible hours.
The workshop takes about 2-3 hours
Mediation services
At Empatia Mediation, we offer tailored support, and culturally sensitive conflict resolution for municipalities, organisations, and displaced Ukrainians. Our services help develop sustainable strategies for integration, well-being, and collective resilience.
Mediation services for municipalities
A comprehensive mediation process to overcome barriers or resolve disputes and conflicts, particularly between organisations and displaced communities.
Includes: Initial consultation, mediation session, report.
Mediation services for municipalities
A comprehensive mediation process to overcome barriers or resolve disputes and conflicts, particularly between organisations and displaced communities.
Includes: Initial consultation, mediation session, report.
Mediation services for municipalities
A comprehensive mediation process to overcome barriers or resolve disputes and conflicts, particularly between organisations and displaced communities.
Includes: Initial consultation, mediation session, report.
Mediation services for organisations
Expert consultations to facilitate mediation processes, including preparing and training individuals, and providing guidance on psychosocial support issues within communities or organisations. This mediation service could be offered together with Challenging Conversations and Conflict training.
Includes: Initial consultation, mediation session, report and training.
Mediation services for organisations
Expert consultations to facilitate mediation processes, including preparing and training individuals, and providing guidance on psychosocial support issues within communities or organisations. This mediation service could be offered together with Challenging Conversations and Conflict training.
Includes: Initial consultation, mediation session, report and training.
Mediation services for organisations
Expert consultations to facilitate mediation processes, including preparing and training individuals, and providing guidance on psychosocial support issues within communities or organisations. This mediation service could be offered together with Challenging Conversations and Conflict training.
Includes: Initial consultation, mediation session, report and training.
Case studies
Mediating interpersonal conflict in a shared household
The Empatia Mediation Team was invited to support a shared household in the Netherlands where five displaced individuals were experiencing ongoing interpersonal conflict.
Mediating a tense situation at a shelter
A shelter in the Netherlands faced a tense situation: one resident refused to move out, despite repeated requests from staff and housing rules.
Case studies
Mediating interpersonal conflict in a shared household
The Empatia Mediation Team was invited to support a shared household in the Netherlands where five displaced individuals were experiencing ongoing interpersonal conflict.
Mediating a tense situation at a shelter
A shelter in the Netherlands faced a tense situation: one resident refused to move out, despite repeated requests from staff and housing rules.
Case studies
Mediating interpersonal conflict in a shared household
The Empatia Mediation Team was invited to support a shared household in the Netherlands where five displaced individuals were experiencing ongoing interpersonal conflict.
Mediating a tense situation at a shelter
A shelter in the Netherlands faced a tense situation: one resident refused to move out, despite repeated requests from staff and housing rules.
Support groups organised by Empatia have greatly helped our family adapt to life in the Netherlands. We were able to share our experiences and receive helpful advice from other families and experts. It truly changed our lives for the better
Iryna
Temporarily displaced person with children
"Консультації від «Емпатії» допомогли мені зрозуміти, куди рухатися далі, і визначити, чи потрібна мені лише підтримка, чи вже серйозна робота з терапевтом. Я звертаюся сюди вже вдруге й щиро раджу цю можливість іншим. Дуже вдячна за таку підтримку та чудову організацію."
Марія П.
"Я безмежно вдячна Аліні за уважне ставлення до моєї ситуації та до мене як до особистості, за слушні й конкретні поради щодо виходу з кризи та за повні, вичерпні відповіді на всі мої запитання. Коли після розмови з фахівцем ти чітко розумієш, що і як потрібно робити, і знову відчуваєш себе цілісною особистістю — це означає, що поруч була справжня Людина, яка тонко відчуває інших навіть на відстані та знає, як підтримати у складний момент."
Аліна С.
"Компанія «Емпатія» надала мені максимальну підтримку та повністю проінформувала про всі кроки, які потрібно зробити. Її назва повністю виправдовує себе."
Олександр К.
Support groups organised by Empatia have greatly helped our family adapt to life in the Netherlands. We were able to share our experiences and receive helpful advice from other families and experts. It truly changed our lives for the better
Iryna
Temporarily displaced person with children
"Консультації від «Емпатії» допомогли мені зрозуміти, куди рухатися далі, і визначити, чи потрібна мені лише підтримка, чи вже серйозна робота з терапевтом. Я звертаюся сюди вже вдруге й щиро раджу цю можливість іншим. Дуже вдячна за таку підтримку та чудову організацію."
Марія П.
"Я безмежно вдячна Аліні за уважне ставлення до моєї ситуації та до мене як до особистості, за слушні й конкретні поради щодо виходу з кризи та за повні, вичерпні відповіді на всі мої запитання. Коли після розмови з фахівцем ти чітко розумієш, що і як потрібно робити, і знову відчуваєш себе цілісною особистістю — це означає, що поруч була справжня Людина, яка тонко відчуває інших навіть на відстані та знає, як підтримати у складний момент."
Аліна С.
"Компанія «Емпатія» надала мені максимальну підтримку та повністю проінформувала про всі кроки, які потрібно зробити. Її назва повністю виправдовує себе."
Олександр К.
Support groups organised by Empatia have greatly helped our family adapt to life in the Netherlands. We were able to share our experiences and receive helpful advice from other families and experts. It truly changed our lives for the better
Iryna
Temporarily displaced person with children
"Консультації від «Емпатії» допомогли мені зрозуміти, куди рухатися далі, і визначити, чи потрібна мені лише підтримка, чи вже серйозна робота з терапевтом. Я звертаюся сюди вже вдруге й щиро раджу цю можливість іншим. Дуже вдячна за таку підтримку та чудову організацію."
Марія П.
"Я безмежно вдячна Аліні за уважне ставлення до моєї ситуації та до мене як до особистості, за слушні й конкретні поради щодо виходу з кризи та за повні, вичерпні відповіді на всі мої запитання. Коли після розмови з фахівцем ти чітко розумієш, що і як потрібно робити, і знову відчуваєш себе цілісною особистістю — це означає, що поруч була справжня Людина, яка тонко відчуває інших навіть на відстані та знає, як підтримати у складний момент."
Аліна С.
"Компанія «Емпатія» надала мені максимальну підтримку та повністю проінформувала про всі кроки, які потрібно зробити. Її назва повністю виправдовує себе."
Олександр К.
Professional handouts & practical materials
This collection of free handouts provides essential support for displaced Ukrainians, designed to assist Dutch organizations, municipalities, and location managers working closely with them. The materials, primarily in Ukrainian with some available in English and Dutch, can be downloaded, printed, and shared as needed.
Free legal advice for displaced Ukrainians
A handout in Ukrainian providing information on where displaced Ukrainian individuals can obtain free legal advice.
Steps for securing municipal housing rights
A handout in Ukrainian outlining the steps displaced Ukrainian individuals can take if their right to live in municipal housing is denied without alternative accommodation.
Guidance for denial of temporary protection
A handout in Ukrainian detailing the steps displaced Ukrainian individuals can take if they are denied temporary protection in the Netherlands. This resource was created in collaboration with VluchtelingenWerk Nederland.
Professional handouts & practical materials
This collection of free handouts provides essential support for displaced Ukrainians, designed to assist Dutch organizations, municipalities, and location managers working closely with them. The materials, primarily in Ukrainian with some available in English and Dutch, can be downloaded, printed, and shared as needed.
Free legal advice for displaced Ukrainians
A handout in Ukrainian providing information on where displaced Ukrainian individuals can obtain free legal advice.
Steps for securing municipal housing rights
A handout in Ukrainian outlining the steps displaced Ukrainian individuals can take if their right to live in municipal housing is denied without alternative accommodation.
Guidance for denial of temporary protection
A handout in Ukrainian detailing the steps displaced Ukrainian individuals can take if they are denied temporary protection in the Netherlands. This resource was created in collaboration with VluchtelingenWerk Nederland.
Professional handouts & practical materials
This collection of free handouts provides essential support for displaced Ukrainians, designed to assist Dutch organizations, municipalities, and location managers working closely with them. The materials, primarily in Ukrainian with some available in English and Dutch, can be downloaded, printed, and shared as needed.
Free legal advice for displaced Ukrainians
A handout in Ukrainian providing information on where displaced Ukrainian individuals can obtain free legal advice.
Steps for securing municipal housing rights
A handout in Ukrainian outlining the steps displaced Ukrainian individuals can take if their right to live in municipal housing is denied without alternative accommodation.
Guidance for denial of temporary protection
A handout in Ukrainian detailing the steps displaced Ukrainian individuals can take if they are denied temporary protection in the Netherlands. This resource was created in collaboration with VluchtelingenWerk Nederland.
Let’s work together
We are happy to discuss how we can tailor our services to your specific needs — whether you are working in a municipality, school, or civic organisation.
Let’s work together
We are happy to discuss how we can tailor our services to your specific needs — whether you are working in a municipality, school, or civic organisation.
Let’s work together
We are happy to discuss how we can tailor our services to your specific needs — whether you are working in a municipality, school, or civic organisation.